FAQs
Frequently Ask Questions (FAQs)
We accept a variety of payment methods, including major credit cards such as Visa, MasterCard, and American Express. All payments are securely processed through our payment gateway.
Once your order is placed, it typically takes 1-2 business days to process. Shipping times vary depending on your location and the shipping method chosen at checkout. You will receive a tracking number once your order has shipped.
Yes, we offer a 30-day return policy on eligible items. If you are not completely satisfied with your purchase, you can return it for a refund or exchange. Please refer to our Return and Refund Policy for more details on the process.
Yes, we ship to many countries worldwide. Please note that international orders may be subject to additional customs fees, duties, or taxes, which are the responsibility of the customer. Shipping times for international orders may also vary.
To keep your jewelry looking its best, we recommend storing it in a cool, dry place and avoiding exposure to harsh chemicals or moisture. Gently clean your jewelry with a soft cloth to maintain its shine and appearance. For specific care instructions, please refer to the product details provided on our website.