Returns and Refunds Policy of Vastiva Store

1. Introduction

Welcome to Vastiva. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website and make purchases.

2. Information We Collect

  • Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, billing address, and payment details.
  • Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and time spent on our site.

3. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including sending you order confirmations, shipping notifications, and customer support communications.
  • Payment Processing: Your payment details are used solely to complete your purchase. We do not store your credit card information; it is securely processed by our payment gateway provider.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
  • Site Improvement: We use usage data to improve our website, customize your experience, and analyze site performance.

4. Sharing Your Information

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, website hosting, and marketing. These providers are contractually obligated to protect your information and only use it for the services they provide to us.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of our customers.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL encryption to secure the transmission of your payment information.

6. Your Rights

  • Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us.

7. Cookies

We use cookies to enhance your browsing experience, personalize content, and analyze website traffic. You can control the use of cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at USA.

Thank you for choosing Vastiva!